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08-27-2004, 11:05 PM
Here is a short summary, in answer to your question about PaySystems.
PaySystems' main business was 3rd party processing - i.e. processing transactions for sub-merchants under one main merchant account. By its very nature, this is a very risky business model and prone to exactly the kind of catastrophe that happened.
The problems really started when Visa and MasterCard became aware of certain types of accounts that PaySystems was processing for and told them that they needed to move away from their 3rd party processing business model.
PaySystems started to do so - but before their scheduled cut-off date, their merchant account was terminated by PAGO/Deutsche Bank, who was their merchant account provider.
The reason for termination was primarily due to chargebacks & risk-related concerns but there was a little more behind it as well which I'm not able to discuss publicly since it was told to me in confidence by various people.
Anyways, the bottom line is that PaySystems was forced to shut down the largest portion of their business virtually overnight - and this immediately resulted in the vast majority of their merchants being in the same exact position.
The situation could have been handled very differently but it was not and many merchants were left in a lurch as a result. And as with you, I too feel very sorry for the thousands of merchants that were affected. It was a real mess indeed. |