Request Tracker 2.0

Emzan · (#1 (**permalink**))

Hi! Is there anyone out there using this program?
If there is, maybe you can help me with a problem,
when a client is mailang his problem he get a autoreply with a ticket.
Now, how do I change this autoreply, I just want to add a few rows and don't know where I do this or how.

Thanx!
/ emz

Trifolic · (#2 (**permalink**))

Whats the URL to the software?

Emzan · (#3 (**permalink**))

Quote:

Originally Posted by Trifolic

Whats the URL to the software?

http://fsck.com/rtfm/ -> Here is a very good link to RT, it can tell you almost everything you want to know - except my problem.
I guess you don't have an answer for me?