Why have corporations such as IBM, Cisco Systems, Dell, and even McDonalds outsourced to India? The answer is simple. Outsourcing technical support to India will save you money and allow you to provide a higher level of technical support to your clients. Outsourcing your technical support makes it possible for all companies to provide true 24/7/365 technical support, server monitoring, etc. You don't have to be a company the size of IBM or Dell to outsource your technical support solutions. HostingSupport4U provides a scalability of technical support solutions, suitable for all company sizes. Please view our pricing details below:

Daily Duties & Responsibilities:
- Cover live chat and trouble ticket and/or phone support positions.
- Answer customer questions and completely resolve all customer support claims.
- Reply to customer trouble tickets within 20 minutes, and resolve or escalate the issue within 45 minutes.
- Monitor server integrity and resolve any server problems that arise.
- Develop software that will aide in the task of monitoring server integrity.
- Escalate emergency support issues as needed, contacting upper staff or the datacenter directly.
- Complete admin tasks as requested from the company.
- Send a daily report summarizing the activities and actions performed during their shift, to the admin of the company.


Dedicated Technical Support:
With the following plans, your company will receive a highly trained professional working as a dedicated tech for your company. Your tech will not be shared among other companies, and will work exclusively for your company. These plans include live chat and trouble ticket duties.

Pre-Sales / Sales (your choice of shift hours for all plans)
1 Shift (8 x 7) - $349.95 a month
2 Shifts (16 x 7) - $649.95 a month
3 Shifts (24 x 7) - $899.95 a month

Billing Support
1 Shift (8 x 7) - $399.95 a month
2 Shifts (16 x 7) - $749.95 a month
3 Shifts (24 x 7) - $999.95 a month

Technical Support
1 Shift (8 x 7) - $549.95 a month
2 Shifts (16 x 7) - $999.95 a month
3 Shifts (24 x 7) - $1399.95 a month


Telephone Support Solutions:
Same as above, the following plans include a dedicated phone representative that will work only for your company. Elevate your company to a higher support level and boost your reputation with HostingSupport4U's phone support plans:

1 Shift (8 x 7) - $799.95 a month
2 Shifts (16 x 7) - $1299.95 a month
3 Shifts (24 x 7) - $1799.95 a month

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Not convinced? Take advantage of a one week free trial of our services!
You can be completely sure that outsourcing will work for you, before you pay anything. We treat all of our clients to a


Common Misconceptions on Outsourcing:
An outsourced tech could never adapt to our business
As an outsourcing firm, our techs are extremely well suited to quickly adapt to a new corporate structure and setup. In the first few days of service, our techs will study your website, review past trouble tickets and live chat logs, and ask questions as needed. Within a few days, your outsourced tech will be able to provide perfect technical support.

Outsourced techs from India speak poor English
All of our techs are HostingSupport4U are reviewed for English skills, before being hired. English is taught from the age of 5, and is heavily focused on in India's educational system. Our techs speak English daily and are well versed in communicating in English. We also continue to further the English skills of our staff by providing in

Outsourced techs are less knowledgeable than in-house techs
Perhaps one of the most untrue misconceptions about outsourcing technical support. HostingSupportU's hires only the most highly trained professionals available. A typical member of our staff has a Bachelors Degree in Computer Science (same expertise level as in the United States), and generally has a year or more of experience in a technical support position. Please see above for a more detailed description on the areas of expertise our techs have.

Our customers will not be happy with outsourced techs
By providing your clients with a reliable technical support outlet, available daily, your customers will be more pleased than ever before. Providing round the clock tecnincal support solutions for your clients, will not only increase the satisifaction of your current client, but will boost your coprorate image and reputation to potential clients.


HostingSupport4U Corporate Information:
- HostingSupport4U is a new division of PrimeTech Software and Services.
- PrimeTech Software and Services has been providing outsourced support and development services since July 2002, and is a registered company in India.

Website: http://www.hostingsupport4u.com
E-mail: sales@hostingsupport4u.com
ICQ Number: 321-485-755 (available 4:30 GMT - 9:30 GMT)

check us out this too:

www.primeoutsourcing.com