DotSupport provides outsourced technical support services to web hosting companies wishing to deliver around-the-clock support to their customers. To achieve this, DotSupport employs a staff of highly qualified engineers in India trained to handle a vast assortment of customer issues - from password retrieval to diagnosing general server problems on various web hosting platforms

DotSupport groups several Support Engineers into "clusters" that work together as a dedicated unit to handle your customer issues. This ensures a level of redundancy, focus and optimized performance from all members of the team.

Why DotSupport?

We know you have several options when selecting method to deliver support to your customers. DotSupport adds value to web hosting companies by providing quality technical support services without the added overhead and costs associated with hiring and training in-house personnel.

DotSupport allows you to re-invest the time and energy saved towards expanding your web hosting business while our customer care specialists take care of your customers 24 hours a day.

Our Support Engineers are

Red hat Certified Engineer (RHCE)
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Solution Developer (MCSD)
Cisco Certified Network Administrator (CCNA)

Our Engineers are Fast!

Our Support Engineers are highly qualified and are trained to rapidly resolve customer issues as well as server problems. In fact, we guarantee that our engineers will respond to your customer inquiries within 30 minutes and resolve them within 6 hours!

We also have programmers with php ,asp,jsp skills.

For more details on our services and expertise, kindly visit our site www.dotsupport.net