Deffinatly add a note in your aup about customer verbal abuse. Alot of people are keyboard tough guys. See how tough they are when their account is suspended....

Neverminding the fact that the client was a complete ass it really wouldnt have takin that long to search for the information. Took about 3 mins to find - http://www.phpnuke.org/modules.php?n...g-modules.html Just direct them to that and add that you do not support programming in any language.