I see nothing what monster said is wrong he is just voicing his opinon. I was wondering isn't this called freedom of speech? Well, I agree with monster. Unless of course you have a NOC with a staff that goes between shifts. I stay up 17 - 18 hours a day I could handle the amount of tickets from these hours. Hello, I have to sleep at least 6 hours and i'm not about to have heart failure due to the lack sleep for the convience of the customer. We are humans and we need sleep too.