Thread: Customer Support - Rep to Customer Ratio
View Single Post
(#8 (permalink))
Old
ksstudio ksstudio is offline
Registered User
ksstudio is on a distinguished road
  
Posts: 4
Join Date: May 2003
07-30-2003, 08:26 PM
If you provide only day time support, 1 tech might be more than enough for you?

If you are offering 24 x 7 real support, you will need at least 3 Tech working on shifts?
Reply With Quote