I'm new to the reselling business and I'm thinking about reselling dedicated hosting solutions. I'm not looking to chop the boxes up into pieces instead I will sell the dedicated solutions as is with value added customer service.

I'm still in the research/feasability stage and I wanted to ask those of you with experience how many support reps do you typically need to handle x amount of customers. Let's assume each customer has one website on a dedicated linux machine.

Can one rep handle 40, 50, or even 100 customers? What would be a ball park ratio based on your past experiences? The support being provided would be full service managed solutions so we would do just about anything the customer wanted including supporting third party apps.